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Work Management Software

Employee Net Promoter System (eNPS) Survey Software
Ask Anonymously. Score It. Then Actually Do Something About It.

Stop guessing how your team really feels based on who seems happy in the hallway. Run anonymous eNPS surveys, watch the score on your dashboard, and turn what comes back into projects for the quarter.

Anonymous by design, because honest answers are the only useful ones
Your eNPS score sits right on the dashboard next to the rest of your metrics
Export results to share with leadership and compare period over period
Turn the items that come back into projects for the quarter or the year
Start Measuring eNPS →

How eNPS Survey Software Works

Every eNPS survey in Updoot goes out anonymously, scores automatically on the dashboard, and ends with feedback you can export and convert into real projects for the quarter or the year.

1

Send the Survey Anonymously

Employees answer without their name attached, so what comes back is what they actually think.

2

See the Score on Your Dashboard

Promoters, passives, and detractors roll into a single eNPS score displayed alongside your other business metrics.

3

Export and Turn It Into Projects

Export results for leadership, then convert the themes that came back into projects for the quarter or the year.

Anonymous Surveys for Honest Answers

People tell you the truth when their name isn't attached to it.

Anonymous employee net promoter score survey with a 0 to 10 scale

eNPS asks one deceptively simple question, how likely an employee is to recommend the company as a place to work, on a scale of 0 to 10. The value of that question depends entirely on whether people feel safe answering it.

Responses are anonymous by design, which is the whole point. A survey with names attached measures how comfortable people are being critical, not how they actually feel about working there.

What you get back is an accurate read instead of a polite one. That includes the answers you didn't want, which are usually the ones worth knowing before somebody good gives notice.

Score on the Dashboard and Exportable Results

Employee sentiment sitting next to the numbers you already watch.

Responses roll up into a single eNPS score, promoters minus detractors, displayed on the dashboard alongside the rest of your business metrics rather than buried in a report nobody reopens.

Because the score lives where you already look, a drop registers as a business problem in real time instead of a slide in a year-end HR review. Turnover is expensive, and the number usually moves before people do.

Results export whenever you need them, so you can bring them into a leadership meeting, share them with a department head, or line up one survey period against the next to see whether what you changed actually worked.

Dashboard showing eNPS score with promoter and detractor breakdown and export option

Turn Feedback Into Projects

A score you don't act on is just a number that gets worse.

Survey feedback items converted into projects for the quarter

Once results are in, Updoot suggests turning the items that came back into projects for the quarter or the year, so the feedback becomes tracked work with an owner and a timeline instead of a conversation that fades in two weeks.

That's the step most companies skip. The survey goes out, the score comes back, leadership talks about it once, and the next survey asks the same people the same question after nothing changed.

When feedback becomes a project, progress on retention is visible the same way progress on any other initiative is, and the next eNPS score tells you whether the work moved the needle.

eNPS Survey Software Built Around Retention, Not Just Measurement

Most small businesses find out how their team really feels during an exit interview, which is roughly two weeks too late to do anything about it. The alternative is usually an annual engagement survey with names attached, which produces a stack of diplomatic answers and a score that looks better than reality.

Updoot keeps eNPS anonymous so the answers are honest, then scores it automatically and puts that score on the dashboard next to your other business metrics. Employee sentiment stops being an HR side project and starts being an operating number you watch.

From there, results export for leadership review and period-over-period comparison, and the themes that came back can be turned into projects for the quarter or the year. Retention efforts get an owner, a timeline, and visible progress instead of good intentions.

The result is a feedback loop that actually closes, from anonymous survey through score, export, project, and the next survey that tells you whether any of it worked, instead of a number you collect once a year and file away.

Employee Net Promoter System Features

The system for measuring how your team really feels and doing something about it before they leave.

🔒

Anonymous Responses

Names aren't attached, so the answers you get are the honest ones.

📊

eNPS Score Dashboard

Your score displays alongside the rest of your business metrics.

📈

Promoter and Detractor Breakdown

See how the score splits instead of only seeing the final number.

📥

Exportable Results

Export for leadership review, department discussion, or the board.

🔄

Period-Over-Period Comparison

Compare surveys to see whether retention efforts moved the number.

📋

Feedback to Projects

Turn survey items into projects for the quarter or the year.

🎯

Retention Progress Tracking

Follow the work coming out of a survey the same way you track any initiative.

📅

Quarterly Survey Cadence

Run often enough to catch problems while they're still fixable.

🏢

Works Across Any Department

Measure sentiment company-wide or by the teams that need attention.

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Employee Net Promoter System FAQs

Is eNPS survey software included with Updoot?
Yes. Anonymous eNPS surveys, the score dashboard, result exports, and the ability to turn feedback into projects are included with Updoot along with meetings, roadmaps, purchasing, and other work management tools at no extra charge.
What is eNPS?
eNPS stands for employee net promoter score, also referred to as the employee net promoter system. It asks how likely an employee is to recommend the company as a place to work on a 0 to 10 scale, then subtracts the percentage of detractors from the percentage of promoters to produce a single score.
Are the survey responses really anonymous?
Yes. Responses are anonymous by design, because people answer honestly when their name isn't attached. The score you get back reflects what employees actually think rather than what they think is safe to say.
Where do I see the score?
The eNPS score appears on the dashboard alongside your other business metrics, so employee sentiment sits next to the numbers you already watch instead of living in a separate report nobody opens.
Can I export the survey results?
Yes. Results export so you can share them with leadership, review them in a meeting, or compare one survey period against the next to see whether retention efforts are actually moving the number.
How often should we run an eNPS survey?
Most small businesses run eNPS quarterly, which is frequent enough to catch a problem while it's still fixable but spaced out enough that employees aren't answering the same question every week.
What do I do with the feedback once I have it?
Updoot suggests turning the items that come out of a survey into projects for the quarter or the year, so feedback becomes tracked work with an owner instead of a discussion that fades by the next survey.
Who is Updoot's eNPS survey software for?
It's built for small businesses that want an honest read on employee sentiment and a way to act on it, without the cost or complexity of enterprise engagement platforms.

Find Out How Your Team Really Feels, While You Can Still Act on It

Stop learning the truth during exit interviews. Start your free trial of Updoot -- anonymous eNPS surveys, a live score dashboard, exportable results, and feedback that turns into real projects, all in one platform built for small business.

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