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Attendance Policy Template With a Point System

Attendance Policy Template With a Point System
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Quick Answer

A good attendance policy defines absences, tardiness and no-call no-shows, says how and when employees must report them, assigns points to each type, and lists the discipline step at each point total over a rolling period, such as 12 months. It must exclude legally protected absences, such as FMLA leave, protected sick leave, jury duty and approved accommodations, and be applied the same way to everyone.

An attendance policy tells employees what counts as an absence, how to report one and what happens if absences pile up. Without one, every attendance problem becomes a judgment call, and judgment calls are where unfair treatment and disputes start. A point system, sometimes called an occurrence system, makes the rules concrete: each type of absence or late arrival is worth a set number of points, and discipline is triggered at set totals.

Below is a complete attendance policy template with a point system you can copy and adapt, followed by how to choose point values, what you must not count and how to roll the policy out.

Note: This is general information and a starting template, not legal advice. Paid sick leave, family leave and other laws vary by state and city, so have the final policy reviewed for the places your employees work.

How an Attendance Point System Works

Every attendance event is assigned a point value. Points add up over a rolling period, often 12 months, and each point drops off on its anniversary. When an employee reaches a threshold, the next step of discipline happens automatically. Because the same events earn the same points for everyone, the system is easy to explain and hard to argue with.

BenefitWhy it matters
ConsistencyEvery employee is held to the same rules, which reduces favoritism claims
ClarityEmployees know exactly where they stand
Less manager judgmentDiscipline is triggered by totals, not by a manager's mood
Built-in second chancesPoints expire, so one bad month doesn't follow someone forever

The trade-off is rigidity. A point system needs clear exclusions for protected leave and a way to handle genuine emergencies, or it will punish the wrong people.

Attendance Policy Template

Copy this template and replace the bracketed text with your own rules.

[Company Name] Attendance and Punctuality Policy

Purpose. Reliable attendance is essential to serving our customers and supporting our team. This policy explains how to report absences and late arrivals and how attendance is tracked.

Who this applies to. All [hourly / all] employees.

Definitions.
• Absence: Missing a scheduled shift, or more than [half] of it.
• Tardy: Clocking in more than [5] minutes after the scheduled start time.
• Early departure: Leaving more than [15] minutes before the scheduled end time without approval.
• No-call no-show: Missing a scheduled shift without notifying a manager before the shift starts.

Reporting an absence or late arrival. Notify your manager by [text / phone / the scheduling app] as soon as possible and, when you can, at least [2] hours before your shift. Tell us you'll be out or late and when you expect to return. You don't need to share medical details.

Points. Attendance events earn points as shown in the point chart. Points are counted over a rolling [12]-month period. Each point is removed [12] months after the date it was earned.

What is not counted. No points are assigned for: approved PTO or vacation; sick time protected by state or local law; FMLA or other protected family or medical leave; jury duty, witness duty or military leave; voting leave where required by law; time off approved as a reasonable accommodation; workplace injuries; or absences we schedule, such as a closed day.

Discipline. Point totals trigger the steps in the discipline chart. We may skip steps for serious issues, such as repeated no-call no-shows.

Perfect attendance. Employees with no points for [90] consecutive days will have [1] point removed.

Questions. If you think an absence was counted in error, or you need time off for a reason that may be protected, talk to your manager or [HR contact].

Sample Point Chart

Attendance eventPoints
Tardy, 6 to 15 minutes0.5
Tardy, more than 15 minutes1
Early departure without approval0.5
Absence with proper notice1
Absence with less than [2] hours' notice1.5
Consecutive absences for the same reason, with notice1 total
No-call no-show3
Second no-call no-show in 12 monthsTermination review

Counting consecutive days for the same illness as one occurrence keeps the system from punishing someone who stays home for three days with the flu. That also avoids pushing sick employees to come in.

Sample Discipline Chart

Points in rolling 12 monthsAction
4Verbal warning, documented
6Written warning
8Final written warning
10Termination review

Use "termination review," not automatic termination. A review lets HR confirm that no protected absences were counted and that the policy was applied the same way it has been for others. For more on discipline steps, see how many write-ups before termination.

What You Must Not Count

The most common legal problem with attendance policies isn't the point values. It's counting absences the law protects. Depending on the employer's size and location, these may include:

Train managers to flag any absence that might fall into these categories, and route it to HR before points are assigned. See can an employer deny sick leave for more on protected sick time.

Point System vs. Other Attendance Policies

Policy typeHow it worksBest for
Point (occurrence) systemEach event earns points; discipline at set totalsHourly teams where coverage matters, such as retail, restaurants and manufacturing
Occurrence countEvery absence or late arrival counts as one, regardless of typeVery small teams that want simplicity
Manager discretionManagers decide case by caseSmall professional teams with low absence rates; risky as you grow
PTO bank onlyAll time off comes from one PTO balance; unplanned absences use PTOSalaried or flexible teams

How to Choose Your Point Values

  1. Start with your real data. Look at the last 6 to 12 months. How many unplanned absences does a typical reliable employee have?
  2. Set thresholds above normal. A first warning should come well after the typical employee's total, so the system targets real patterns.
  3. Weight what hurts most. No-call no-shows and short-notice absences cause the most damage, so they should cost more than a late arrival.
  4. Pick a reasonable rolling period. Twelve months is the most common. Shorter periods are more forgiving.
  5. Add a way to earn points back, such as removing a point after 90 days with no new points.

How to Track Points

A point system is only as good as its records. Track every event with the date, the type, the points assigned, whether notice was given and whether it was excluded as protected. A time clock that compares punches to the schedule catches tardies and early departures automatically, and a PTO system shows which absences were approved time off. If you're starting on paper, a printable attendance sheet works for small teams.

DateEventNotice given?Protected?PointsRunning total
Feb 3Tardy, 12 minutesYesNo0.50.5
Mar 17AbsenceYes, 5 hours beforeNo11.5
Apr 2 to Apr 4Absence, same illnessYesState sick leave01.5
May 20No-call no-showNoNo34.5

How to Talk to an Employee About Attendance Points

Point totals should never be a surprise. When an employee reaches a discipline threshold, meet privately and keep it factual:

"I want to go over your attendance. Under our policy, you're at [6] points in the last 12 months, from [dates]. At 6 points, the policy calls for a written warning, so that's what this is. Your next point would bring you to [7], and a final warning is at [8]. Your earliest point drops off on [date]. Is there anything going on that we should know about, including anything that might qualify for leave?"

Ending with that question gives the employee a chance to raise something protected that a manager might not know about, such as a medical condition or a family member's care.

Sample Attendance Points Notice

Attendance Notice

Employee: [Name]  |  Date: [Date]

Under the [Company Name] Attendance and Punctuality Policy, you have [6] attendance points in the rolling 12-month period ending [date]:
• [Date]: Absence with notice, 1 point
• [Date]: Tardy, 16 minutes, 1 point
• [Date]: No-call no-show, 3 points
• [Date]: Tardy, 9 minutes, 0.5 points
• [Date]: Early departure, 0.5 points

This notice is a written warning. A final written warning will be issued at [8] points. If you believe any absence was counted in error or may be protected leave, please tell [HR contact] within [5] days.

Employee signature: ________   Manager signature: ________

Handling Emergencies and Exceptions

No point system covers everything. Decide in advance how you'll handle the gray areas, and write it down so exceptions are consistent:

If a manager grants an exception, record why. An exception for one person should be available to anyone in the same situation.

Attendance Policies for Remote Employees

For remote roles, attendance usually means being available during scheduled or core hours, logging in on time and attending required meetings. If you use points for remote employees, define what counts, such as being unreachable for more than [30] minutes during scheduled hours without notice, and use login or time clock records, not impressions, to track it.

Should You Reward Good Attendance?

Rewards can help, but design them carefully. Removing points for a stretch of perfect attendance is common and low risk. Cash bonuses for perfect attendance can backfire if they push sick employees to come in. Legally, they need care too. Under federal FMLA rules, an employer can generally deny a perfect attendance bonus to someone who missed the goal because of FMLA leave, but only if employees on equivalent non-FMLA leave are treated the same way. State and local sick leave laws can be stricter. California, for example, doesn't allow a valid use of accrued paid sick leave to be counted as an attendance occurrence. A safer option is a bonus that excludes protected absences from the calculation.

Attendance Policy Checklist

ItemIncluded?
Definitions of absence, tardy, early departure and no-call no-show
How and when to report an absence, including after hours
Point values for each event
Rolling period and when points expire
A full list of absences that are never counted
Discipline steps, with a review before termination
How employees can dispute a point
Employee acknowledgment

If any of these are missing, employees will fill the gaps with their own assumptions, and managers will fill them with different ones.

How to Roll Out a New Attendance Policy

  1. Have the policy reviewed for the states and cities where you have employees.
  2. Announce it at least two weeks before it takes effect, and explain why.
  3. Start everyone at zero points on the effective date.
  4. Get a signed or electronic acknowledgment from each employee.
  5. Train managers on reporting, exclusions and documentation.
  6. Review totals monthly and audit a few records each quarter for consistency.

Common Attendance Policy Mistakes

For related guidance, see what counts as excessive absence, how many no-call no-shows before termination and how to handle an employee who is always late.

Track Attendance Automatically in Updoot

Updoot's time clock flags late arrivals and early departures against the schedule, and its PTO software records approved time off and sick time, so you can see each employee's attendance history in one place and apply your policy consistently.

Sources

Related Reading

How Many Write-Ups Before Termination? →

What Is Considered Excessive Absence From Work? →

Free Printable Attendance Sheet →

Frequently Asked Questions

How does an attendance point system work? ▶
Each absence, late arrival or no-call no-show earns a set number of points. Points add up over a rolling period, often 12 months, and discipline is triggered at set totals.
How many attendance points before termination? ▶
There's no legal standard. Many employers set a termination review at around 8 to 12 points in a rolling 12 months, depending on how points are assigned.
Are attendance point systems legal? ▶
Yes, as long as they don't count legally protected absences, such as FMLA leave or protected sick leave, and are applied consistently.
Do attendance points expire? ▶
In most point systems, yes. Each point usually drops off 12 months after it was earned, and some policies remove points for stretches of perfect attendance.
Should a doctor's note remove attendance points? ▶
It depends on your policy and local law. Many policies don't count protected sick leave at all, so a note may not be needed. Check whether your state or city limits when you can require documentation.
Should salaried employees be on a point system? ▶
Usually not. Point systems are designed for hourly, schedule-based roles. Salaried employees are typically managed through PTO and performance expectations.
Can an employer count sick days as attendance points? ▶
Not if the sick time is protected by a state or local paid sick leave law or the FMLA. Many laws specifically prohibit counting protected sick time as an occurrence.
How do I introduce a point system to existing employees? ▶
Announce it in advance, explain why, start everyone at zero on the effective date, get acknowledgments and train managers before enforcing it.
What is the difference between a tardy and an absence? ▶
A tardy is arriving late to a shift you still work. An absence is missing the shift, or most of it. Define both in your policy, since point values differ.

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